Thank you for choosing our store for your fitness wear, waist trainer & snatch wrap, and fajas & post-surgery needs. Below is our comprehensive shipping policy to ensure you have a smooth and pleasant shopping experience with us:
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SHIPPING METHODS: We offer various shipping methods to accommodate your preferences. During the checkout process, you will have the option to select from standard shipping, express shipping, or any other available shipping methods.
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PROCESSING TIME: Once your order is placed, we strive to process and ship it as quickly as possible. Our standard processing time is usually 1-3 business days. During peak seasons or promotional events, processing times may be slightly extended, but we will always keep you informed about any potential delays.
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SHIPPING RATES: Shipping rates may vary based on your location, the weight of the items, and the selected shipping method. We will display the applicable shipping charges at the checkout before you finalize your purchase.
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DOMESTIC AND INTERNATIONAL SHIPPING: We ship both domestically and internationally. For international orders, please note that additional customs duties, taxes, or fees may apply upon arrival in your country. These charges are beyond our control and are the responsibility of the buyer.
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ORDER TRACKING: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
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DELIVERY TIME: Delivery times may vary depending on the shipping method and your location. Generally, domestic orders should arrive within 3-7 business days, while international orders may take 7-21 business days. Please note that these are estimated delivery times and unforeseen circumstances may cause slight delays.
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LOST OR DAMAGED PACKAGES: In the rare event that your package is lost or damaged during transit, please contact our customer support immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or provide a suitable replacement/refund.
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ADDRESS ISSUES: Please ensure that your shipping address is accurate and complete to avoid any delivery problems. If you realize you've provided an incorrect address after placing your order, please contact us as soon as possible, and we will do our best to update the information before shipping.
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ORDER MODIFICATIONS AND CANCELLATIONS: If you need to modify or cancel your order after it has been placed, please reach out to us as soon as possible. Once an order has been processed and shipped, we might not be able to make changes or cancellations.
If you have any further questions or concerns about our shipping policy, feel free to contact our customer support team. We are committed to providing excellent service and ensuring your satisfaction with every aspect of your shopping experience.